At Sur Sarita, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information shared by users while accessing our website, online harmonium classes, and related services.
Information We Collect:
We may collect personal information such as your name, email address, phone number, payment details, and other information provided during course registration, contact form submissions, or inquiries.
How We Use Your Information:
- To provide access to online harmonium courses and student dashboards
- To communicate regarding classes, updates, and support
- To improve website performance and user experience
- To process payments securely
- To send important notifications and learning resources
Cookies:
Our website may use cookies to improve browsing experience, analyze traffic, and remember user preferences. By using this website, you consent to the use of cookies.
Third-Party Services:
We may use trusted third-party services such as YouTube, Google Analytics, WooCommerce, Razorpay, and WhatsApp for website functionality, payments, and communication.
Data Protection:
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Children’s Privacy:
Our courses may be accessed by students of different age groups under parental guidance. We do not knowingly collect sensitive personal information from children.
External Links:
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices of third-party websites.
Policy Updates:
We may update this Privacy Policy from time to time. Changes will be reflected on this page.
Certificate Policy
At Sursarita, we are committed to providing quality music education through our online recorded courses, live classes, workshops, and training programs. Upon successful completion of eligible courses, learners may receive a Course Completion Certificate in accordance with the terms outlined below.
1. Eligibility for Certificate
A learner may be eligible to receive a certificate upon successfully completing the requirements of a course or training program, which may include:
- Completion of all required lessons or modules.
- Participation in live sessions (where applicable).
- Submission of assignments, assessments, or practical exercises (if required).
- Compliance with any course-specific completion criteria communicated by Sursarita.
Certificate eligibility may vary depending on the course.
2. Nature of the Certificate
Certificates issued by Sursarita are intended solely as recognition of successful participation and completion of a course offered through the Sursarita platform.
The certificate serves as evidence that the learner has completed the relevant training program and has met the completion requirements established by Sursarita.
3. Important Disclaimer
Certificates issued by Sursarita are private course completion certificates and are not government-issued certificates.
Unless explicitly stated otherwise:
- Certificates issued by Sursarita are not academic degrees, diplomas, or government-recognized qualifications.
- Sursarita certificates are not affiliated with, approved by, or recognized by UGC, AICTE, NCVT, NSDC, any university, or any government authority.
- Completion of a course does not guarantee employment, admission, certification by any professional body, or eligibility for any government benefit.
4. Certificate Format
Certificates may be issued in digital format (PDF) and may contain:
- Learner’s Name
- Course Name
- Certificate Number (if applicable)
- Date of Issue
- Authorized Signature
- Sursarita Branding and Logo
The design, format, and content of certificates may be modified by Sursarita at any time without prior notice.
5. Accuracy of Information
Learners are responsible for providing accurate information, including their name and contact details.
Sursarita shall not be responsible for errors resulting from incorrect information submitted by the learner.
6. Certificate Re-Issue and Corrections
If a certificate contains an error due to information provided by the learner, correction requests may be submitted through our support channels.
Sursarita reserves the right to approve, reject, or charge an administrative fee for certificate re-issuance where applicable.
7. Revocation of Certificate
Sursarita reserves the right to suspend, cancel, or revoke any certificate if:
- Fraudulent activity is detected.
- False information was provided during enrollment.
- Course completion requirements were not genuinely fulfilled.
- Any violation of the website’s Terms & Conditions is identified.
8. Verification
Sursarita may, at its discretion, provide certificate verification services for certificates issued through its platform.
9. Limitation of Liability
Sursarita shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use, acceptance, rejection, or interpretation of any certificate issued through the platform.
Contact Information:
If you have any questions regarding this Privacy Policy, you may contact us through our official website or WhatsApp support.
Sur Sarita
Online Harmonium Classes
WhatsApp: 9670409173